Failed to connect to email client: error code 0x80004005

 Article #: GEN1031F  Product: Flare & Contributor Version: V11 and prior

Summary:

When attempting to send a review package an error occurs

Error: Failed to connect to email client: error code 0x80004005

 

Full Description:

Microsoft Office 2010 installed on Windows7 64 bit will default to the 64 bit version of Office. Flare does not recognize Outlook 2010 64bit

 

Solution:

Removing the 64 bit version of Office and installing the 32 bit version

Attribution:

Last updated:

11/29/2011

Author:

Rob Hollinger

Contributions by:

Rob Hollinger