Welcome to the MadCap Software Knowledge Base

MadCap Software's Knowledge Base will be used for any issues related to all released versions of our software.

The MadCap Software Technical Support Knowledge Base is a valuable up to date resource in trying to resolve your problem. Our Knowledge Base system provides a friendly user interface, table of contents and search feature.

Tip: This knowledge base is using the new MadCap Pulse enabled HTML5 output:

MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors, employees and customers.

With advanced socially-enabled features, authors can maximize the value of social networking, not only to enhance the quality of the documentation, but to improve engagement from customers, build communities and foster the sharing of information.

To report any issues please Click Here and fill out the request form. If you have any questions please email kb@madcapsoftware.com.

Another valuable resource that is available to you is our online forum community. 

The MadCap Software online forum is located at:


Knowledge Base last updated on: Wednesday, May 2, 2018


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