| Article #: GEN1011D | Product: Doc-To-Help | Version: 5 |
Summary:
Unable to start Doc-To-Help on a non up-to-date Windows 7 or 8.1 system
Full Description:
"The program can't start because api-ms-win-crt-runtime-|1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem"
This error appears on Windows 7 and 8.1 systems when the most recent updates are missing.
Solution:
Download the latest update installer:
32-bit Installer
http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe
64-bit Installer
http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe
Attribution:
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Last updated: 8/30/2017 |
Author: Tyler Hubbard |
Contributions by: MadCap QA |