News and Updates Missing from Start Page

Article #: IAR1010

Products: ALL

Version: ALL

Summary:

When opening a Madcap Software application the news and updates page is blank.

Full Description:

When Opening a Madcap Software application the News and Update page is blank, and the Check for Updates may not work.

Solution:

Set your Firewall to allow it to connect to

register.madcapsoftware.com

activation.madcapsoftware.com

Attribution:

Last updated: July 2, 2012

Author: Richard Ferrell