Object Reference Error When Connecting to Github

Article #: SCC1007F

Product: Flare

Version: All

Summary:

Github and Gitlab have disabled the use of a password for authentication so all users will have to switch to using an access token. This, in turn, causes Flare to render an Object Reference Error when connecting to Github or Gitlab.

Full Description:

To continue using Flare and Github/Gitlab, users will need to generate a personal access token via Github. You must log in to your Github account and access the Developer Settings to access and generate Personal access tokens.

To learn the step by step process, please follow the link below:

https://docs.github.com/en/github/authenticating-to-github/keeping-your-account-and-data-secure/creating-a-personal-access-token

https://docs.gitlab.com/ee/user/profile/personal_access_tokens.html

 

Solution:

Generate a Personal Access Token with "read_repository" and "write_repository" permissions and enter it in place of your password when logging into Git in Flare. Use the same username. You can delete the Git Credentials from Windows Credential Manager to force a Password Reset in Flare if needed.

The other option is to use SSH bindings rather than HTTPS, SSH is not be affected by the change.

Attribution:

Last updated: 8/19/2021

Author: Dylan Glover

Contributions by: MadCap QA