How to Set Up Flare Online SSO with Okta

Article #: GEN1003CE

Product: Flare Online

Version: Production

 

When you log in to your Okta Admin Portal account, this is what it looks like:

Go to Directory > People to add users to the IdP.

Tip: Make sure to add Users or Groups to the Application through Assignments.

1. Go to Applications > Applications and select Create App Integration

   

2. Select SAML 2.0 and click Next

   

3. Choose an App name. In this case, I chose "MadCap Flare Online"

4. Click Next
   For Single Sign On URL, follow this format to set the login page URL:
   

   Copy

    https://[vanity].madcapcentral.com/#/login
   

   
   

   Tip: Keep the 'Use this for Recipient URL and Destination URL' option checked.
   

   For Audience URI (SP Entity ID), follow this format to set their Flare Online Site URL:

   Copy

    https://[vanity].madcapcentral.com/
   

   • Leave Default RelayState blank

   • Name ID format is set to 'Unspecified'

   • Application username is set to 'Okta username'

   • Update application username on is set to 'Create and update'

5. Click 'Show Advanced Settings':

   

   Here, add the SAML Endpoint for Portal and Single Log Out (SLO) in 'Other Requestable SSO URLs' section.

   The values for SAML Endpoint for Portal should look like this:

   Copy

    https://[vanity].api.madcapcentral.com/api/users/SamlLoginSucceeded
   

   The values for Single Log Out (SLO) should look like this:

   Copy

    https://[vanity].madcapcentral.com
   

   Tip: If they also want to add the SAML Endpoint for Sites, they would also add it here.

   The SAML Endpoint for Sites should look like this:

   Copy

    https://[vanity].mcoutput.com/api/users/SamlLoginSucceeded
   

   (Optional) For mapped domains/CNAME, please try this SAML Endpoint URL:

   Copy

   https://[host mapped domain]/api/users/SamlLoginSucceeded
   

   Tip: Make sure the Index values are different for each entry.
   

   Tip: Leave the rest of the values at the bottom of this page set to their default values.

   

6. Click Next
   • When you are prompted with "Are you a customer or partner?", it does not matter what the user's answer is. After selecting either answer, clickFinish.

The MadCap Flare Online Application in Okta is now ready.

MadCap Flare Online Portal SSO setup

Next, connect this Application to the users' MadCap Flare Online License.

1. Go to MadCap Flare Online Portal

2. On the top right-hand side, select the License Icon

3. Select License Settings
   

4. Select Single Sign-on [Beta]

5. Select Change Settings

6. Check Enable SSO for Flare Online login option
   

7. Now you can set the values for SAML 2.0 Login Endpoint (HTTP), Identity Provider Issuer and Public Certificate

   • The information needed for the next fields can be found in Okta Portal > Applications > Applications > Sign On tab > View SAML setup instructions:
     
     
     We should see this page here:
     

   Use this information to fill out the fields in Flare Online portal. Once the steps below are complete, click save and your SSO setup is complete.

   Tip: The SLO Logout Endpoint is optional.
   

   • Set SAML 2.0 Login Endpoint (HTTP) to Identity Provider Single Sign-On URL

   • Set Identity Provider Issuer to Identity Provider Issuer

   • Set Public Certificate to X.509 Certificate

     Tip: Be sure to include the entire certificate, including all of the dashes.

     
     

 

Attribution:

Last updated: January 14, 2026

Author: John Castaneda

Contributions by: John Castaneda John Dela Cruz